AI Tools & Integrations

AI Assistants & LLMs

The core AI brains behind modern business, powering customer service, document generation, knowledge bases, and decision support.

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AI Assistants & LLMs

What AI assistants and large language models do for your business

Large language models (LLMs) like Claude, ChatGPT and Gemini are the ‘brains’ behind modern AI. They read, write, summarise, translate and answer questions in plain language, which means they can draft emails and proposals, answer customer and staff questions, pull insights out of long documents and support decisions, all in seconds.

The catch is that each model has different strengths, pricing and privacy considerations, and the real value comes from connecting them to your business: your data, your tone and your systems. ORVX AI helps you choose the right model and integrate it safely into the workflows where it actually saves time.

Common Use Cases

What you can use AI assistants for

A few of the ways Australian businesses put LLMs to work every day.

Customer & staff Q&A

An assistant trained on your policies, products and docs that answers questions instantly, for customers or your team.

Document generation

Draft proposals, contracts, reports and emails in your tone from a few prompts, then refine instead of starting from a blank page.

Summarising & research

Turn long documents, threads and transcripts into clear summaries and action points in seconds.

Knowledge base search

Ask your own documents questions and get sourced answers, no more digging through folders.

Data & decision support

Explain trends, draft analyses and pressure-test decisions in plain language.

Translation & localisation

Communicate with customers and suppliers across languages accurately and instantly.

AI Assistants & LLMs

Tools we work with

Click any tool to learn more. We are platform agnostic, we recommend the right tool for your specific business and stack.

Claude
by Anthropic

The most capable AI for complex reasoning, long documents, and nuanced business tasks. Our primary tool for content, analysis, and automation.

Document generationContract draftingEmail writingData analysisCustomer serviceKnowledge bases
Visit Claude ↗
ChatGPT
by OpenAI

The world's most recognised AI. Excellent for general business tasks, ideation, summarisation, and staff productivity.

Staff productivityIdeationSummarisationTraining contentFAQ drafting
Visit ChatGPT ↗
GPT-4o
by OpenAI

OpenAI's multimodal flagship, processes text, images, and audio. Ideal for businesses needing real-time AI across formats.

Image analysisVoice interfacesReal-time chatMultimodal workflowsAPI integrations
Visit GPT-4o ↗
Gemini
by Google

Google's AI integrated with Workspace, Gmail, Docs, Sheets, Drive. Best for teams already on Google.

Google Workspace AIEmail draftingSpreadsheet analysisSlide creationCalendar management
Visit Gemini ↗
Microsoft Copilot
by Microsoft

AI embedded into Microsoft 365, Word, Excel, Teams, Outlook. Essential for Microsoft-centric organisations.

Word documentsExcel analysisTeams summariesOutlook emailsPowerPoint decks
Visit Microsoft Copilot ↗
Perplexity AI
by Perplexity

AI-powered search that cites sources. Best for research, market analysis, and competitor monitoring in real time.

Market researchCompetitor analysisIndustry newsFact checkingSales intelligence
Visit Perplexity AI ↗
Grok
by xAI

Real-time AI with X/Twitter integration. Best for social monitoring and trend spotting.

Social monitoringTrend analysisReal-time dataX integration
Visit Grok ↗
DeepSeek
by DeepSeek

High-performance open-source LLM. Cost-effective for businesses with high AI usage volumes.

Cost-effective AICode generationReasoning tasksHigh-volume automation
Visit DeepSeek ↗
Claude vs ChatGPT vs Gemini vs Copilot

Which AI assistant is right for you?

There is no single winner, most businesses use more than one. Here is the short version.

Claude
Excellent for long documents, nuanced writing and careful reasoning. A strong default for business writing and analysis.
ChatGPT (GPT-4o)
Versatile all-rounder with a huge ecosystem, voice, images and plugins. A great general-purpose assistant.
Gemini
Deeply integrated with Google Workspace, strong for teams living in Gmail, Docs and Sheets.
Microsoft Copilot
The natural choice inside Microsoft 365, Word, Excel, Outlook and Teams.

We help you pick the right model for each job and keep your data secure, rather than betting the business on one tool.

Proof

AI assistants at work

We don’t just recommend a model, we build assistants trained on your business and wired into your systems. See how we’ve helped Australian businesses put AI to work, then map where it fits in yours with an AI Strategy & Audit.

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Common Questions

Frequently Asked Questions

What is a large language model (LLM)?

An LLM is an AI trained on vast amounts of text so it can understand and generate human language. Tools like Claude, ChatGPT and Gemini use LLMs to read, write, summarise and answer questions, which is what makes them useful for everything from customer service to drafting documents.

Which AI assistant is best for business, Claude, ChatGPT or Gemini?

There is no single winner. Claude is excellent for long documents and careful writing, ChatGPT is a versatile all-rounder, Gemini shines inside Google Workspace, and Copilot is the natural fit for Microsoft 365. Most businesses use more than one; we help you match the model to the job.

Is it safe to use ChatGPT or Claude with my business data?

It can be, with the right setup. Business and enterprise plans offer stronger privacy, data controls and options to keep your inputs out of training. We configure the tools and access properly so sensitive information stays protected.

Can an AI assistant be trained on my own documents and processes?

Yes. We can ground an assistant in your policies, products, pricing and documents so it answers accurately from your knowledge, not generic information, with links back to the source.

How much do AI assistants cost for a business?

The tools themselves are inexpensive, often around AUD $20 to $40 per user per month, with free tiers available. The real value is in setting them up around your workflows, which we scope on a free call.

Do I need a different tool for customer service versus internal use?

Often yes. A customer-facing assistant needs guard-rails, your brand voice and system integrations, while an internal assistant can be more open. We help you set up the right approach for each.

Not sure which tool is right for you?

We assess your business, budget, and goals, then recommend the exact tools that deliver the best return. No commissions, no vendor bias.

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AI assistants and large language models integrated into business workflows

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